Take Advantage of the CenterPoint Energy’s Enhanced Outage Tracker

At CenterPoint Energy, we understand how crucial it is to stay informed and prepared during an outage, especially regarding the safety and well-being of your family and loved ones. That’s why we are excited to announce the relaunch of our Outage Tracker, a user-friendly and mobile-optimized online tool designed to provide you with the most up-to-date information on electric outages and restoration efforts in your area.

Our enhanced Outage Tracker is available now at CenterPointEnergy.com/OutageTracker. This tool has been revamped to ensure you can easily access essential outage details right when needed.

How to Use the New Outage Tracker

Getting started with the Outage Tracker is straightforward. Here’s how you can quickly view your outage details:

1. Enter your address: To find your home or business address, type it into the “Find a location” search bar at the top center of the page. This feature is designed to help you pinpoint your location easily.
2. View Outage Details: Once your address appears, you can click on the nearby pins representing different outages in your area. Each pin provides detailed information on the specific outage it represents.
3. Get essential information: Here, you’ll find key details about your outage, including the estimated restoration time and the number of customers affected. This information allows you to make informed decisions and plan accordingly.

We believe this new tool will significantly improve your experience with CenterPoint Energy, making it easier than ever to stay connected during an outage. Your safety and satisfaction are our top priorities, and we’re committed to providing you with the tools and information you need to navigate any situation confidently.

Feel free to explore the new features and information on our Outage Tracker here. We’re here to help you stay informed and prepared.